Terms of Use for MySmartSathi.com

Welcome to MySmartSathi.com ("we," "our," "us"), a multivendor e-commerce platform connecting buyers and sellers. By accessing or using MySmartSathi.com, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, you should not use our platform.

1. Acceptance of Terms By accessing or using the website MySmartSathi.com (the "Site"), you agree to be legally bound by these Terms of Use. These terms may be updated from time to time, and the latest version will be posted on the Site. It is your responsibility to review these Terms periodically.

2. Eligibility You must be at least 18 years old or the age of majority in your jurisdiction to use the Site. By accessing the Site, you represent and warrant that you meet this eligibility requirement.

3. Account Registration To make purchases, sell products, or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to maintain and update your account information to keep it accurate. Buyer Account: Customers who wish to make purchases. Seller/Vendor Account: Individuals or businesses wishing to list products for sale.

4. Use of the Site You agree to use MySmartSathi.com only for lawful purposes and in accordance with these Terms of Use. You shall not: Violate any local, state, national, or international law or regulation. Infringe the intellectual property rights of others. Upload or transmit harmful materials, including viruses, malware, or other malicious software. Attempt to gain unauthorized access to the Site, accounts, or any other systems or networks.

5. Vendor Responsibilities As a vendor, you are responsible for: Listing accurate and truthful product descriptions. Ensuring that the products you sell comply with all applicable laws and regulations. Handling customer service and fulfillment of orders in a timely manner. Maintaining your inventory and shipping the products in accordance with the terms set out on the platform.

6. Product Listings and Transactions MySmartSathi.com provides a platform for vendors to list and sell products and for buyers to purchase products. We are not responsible for the quality, legality, or safety of the items listed or the accuracy of the product descriptions provided by vendors. Pricing: Vendors are free to set their own prices, but they must comply with any applicable pricing guidelines. Transactions: All transactions are conducted between buyers and sellers, and MySmartSathi.com may facilitate payment processing through third-party payment gateways. Returns and Refunds: Vendors must clearly define their return and refund policies, which should comply with consumer protection laws.

8. Shipping and Delivery Vendor Obligations: Vendors are responsible for fulfilling orders in a timely manner. Shipping costs and methods must be clearly indicated in the product listings. Buyer Obligations: Buyers are responsible for ensuring that the shipping address provided is accurate. Any shipping disputes must be handled between the buyer and the vendor.

9. Intellectual Property The content, design, logos, graphics, trademarks, and other intellectual property on MySmartSathi.com are the property of MySmartSathi or licensed to us. You may not copy, modify, distribute, or use any content without permission. Vendors retain ownership of the intellectual property rights to their product listings, but grant MySmartSathi.com a non-exclusive, worldwide, royalty-free license to use their content for the purpose of promoting and operating the platform.

10. Privacy and Data Protection Your use of MySmartSathi.com is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the platform, you consent to the collection and processing of your information as described in the Privacy Policy.

11. Limitation of Liability To the fullest extent permitted by law, MySmartSathi.com will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of data, revenue, or goodwill.

12. Indemnification You agree to indemnify and hold harmless MySmartSathi.com, its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

13. Termination We may suspend or terminate your account or access to the Site at any time, without notice, for any reason, including violation of these Terms of Use. You may also terminate your account at any time by contacting customer support.

14. Dispute Resolution Any disputes related to these Terms of Use or your use of MySmartSathi.com shall be resolved through binding arbitration in accordance with the laws of [Jurisdiction]. Any legal action shall be brought in the courts located in [Jurisdiction].

15. Governing Law These Terms of Use are governed by the laws of [Country/State], without regard to its conflict of law principles.

16. Miscellaneous These Terms of Use constitute the entire agreement between you and MySmartSathi.com regarding your use of the platform. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full effect. MySmartSathi.com may assign these Terms to third parties without your consent.